Business Account Support

Support built for the way your business buys.

Get help with account access, contract pricing, user permissions, quotes, purchase orders, approvals, invoices, and bulk ordering—so your team can buy faster with fewer roadblocks.

✓ Business account setup✓ Quotes & volume pricing✓ Company users & roles✓ Purchase orders & approvals
Account specialist assigned
UI
Business Account CenterOrders, quotes, users & approvals
24/7Online account tools
POPurchase order support
BulkVolume quote help
RolesUser permission control
Quote request received
Start here

What do you need help with?

Route customers quickly to the most common business account support paths.

Account Access

Sign-in help, business account approval, company profile updates, and account questions.

Get account help ›

Quotes & Pricing

Request bulk pricing, contract pricing, product sourcing, and sales rep assistance.

Request a quote ›

Orders & POs

Track orders, manage purchase orders, reorder supplies, and review order issues.

Manage orders ›

Users & Approvals

Add buyers, assign roles, manage approval rules, and support multi-location teams.

Manage users ›
Business tools

Support across the full buying workflow.

Use the tabs to find help before, during, and after checkout.

New or existing customer?

Help customers understand what happens after applying for a business account. Sales reviews the request, confirms company details, and activates business access after approval.

1Submit business account requestShare company details, contact info, buying needs, and tax/resale information if applicable.
2Sales rep reviewA United Imaging representative reviews the request and may contact the customer for verification.
3Account approval & login accessOnce approved, business account tools become available for the customer’s team.

Faster ordering for repeat buyers.

Support quick reorder, saved carts, shopping lists, quote requests, product sourcing, and approval-ready purchase orders.

1Build carts and listsCreate repeatable supply lists for departments, locations, or recurring office needs.
2Request quote or bulk pricingAsk for special pricing, substitutions, contract items, or product recommendations.
3Submit approved orderCheckout with PO support and company-level account settings.

Control who can buy and approve.

Make this page useful for administrators who manage users, roles, approvals, budgets, address books, and multi-location account settings.

1Add company usersInvite buyers, approvers, and account administrators.
2Assign rolesSet permissions for ordering, approvals, addresses, lists, and payment options.
3Create approval rulesRoute orders by amount, department, buyer, or location.

Billing help without extra friction.

Provide a clear path for invoices, credit memos, returns, payment questions, tax forms, and order documentation.

1Review order documentsAccess invoices, credit memos, returns, and purchase order references.
2Resolve billing questionsGet help with payment status, statement questions, and invoice corrections.
3Keep records organizedSupport account-level reporting and documentation for business teams.
Self-service

Business account tools customers expect.

These tiles can link directly into Magento B2B account pages after login.

Quick Reorder

Reorder previously purchased products faster.

Saved Carts & Lists

Save repeat supply lists by user, team, or location.

Purchase Orders

Support PO checkout and order documentation.

Approval Rules

Route orders for review before checkout.

Address Book

Manage shipping locations and billing addresses.

Order Tracking

Track shipment status, backorders, and returns.

Common requests

Answers for business customers.

Use expandable questions so customers can scan quickly without leaving the page.

Not immediately. A United Imaging sales representative reviews the request first. After approval, the customer can log in with business account access.
Yes. Customers can request a quote for volume orders, recurring purchases, product bundles, contract items, or business pricing assistance.
Yes. Business accounts can support multiple users, company roles, permissions, and approval workflows.
The account support team can confirm PO eligibility and help configure purchase order checkout for your business.
Contact your United Imaging sales representative or account support team for login, invoice, return, payment, and account setup questions.