How can we help?

Sign in and open Order History to review current status and available shipment details. You can also use the site’s Track Order page or the tracking link in your shipment confirmation email.

United Imaging advertises free standard shipping on qualifying orders over $99. Oversized items, furniture, special handling, expedited delivery, and certain destinations may have separate freight charges. Final shipping costs are shown during checkout.

Contact Customer Care as soon as possible at 800-999-0159. Changes depend on whether the order has already entered processing or shipped.

Available products may ship separately while backordered products remain open. Delivery timing can vary by manufacturer and supplier. Contact your sales representative or Customer Care for the latest availability and alternative product options.

Your dashboard provides access to account information, address book, recent orders, order history, saved shopping carts, contract pricing, product lists, favorites, and wishlists. Business account administrators may also manage users and permissions.

Sign in and open Account Settings. From there, you can update billing and shipping addresses, mailing-list preferences, email, password, user permissions, and account users, depending on your access level.

After signing in, open My Contract Pricing from the account dashboard. Contact your United Imaging sales representative to add or update items covered by your organization’s agreement.

• Favorites: Frequently reordered products for fast access.
• Product Lists: Organized lists by department, employee, location, machine, or project.
• Wishlist: Items you may want to review with coworkers or request pricing for later.

Yes. Authorized account administrators can add users, organize account hierarchy, manage notifications, and control access to lists, billing, shipping, and purchasing functions.

Contact Customer Care with your order number, item number, quantity, and reason for return. Keep products and packaging in their original condition until return instructions or authorization are provided. Product-specific restrictions may apply.

Available options are shown at checkout and may include major credit cards and approved business-account payment methods. Eligible customers can enter a purchase order number during checkout.

Enter your P.O. number in the designated field during checkout before reviewing and placing the order. The field may depend on your account configuration and selected payment method.

Qualifying offers generally require the completed offer form, a copy of the sales receipt or invoice with qualifying purchases identified, and original UPC codes. Promotional dates, submission deadlines, redemption limits, and exclusions are governed by the terms shown with each offer.

United Imaging’s workplace technology offering includes managed IT support, cybersecurity, cloud and network solutions, business continuity, and technology consulting. A consultation can help determine the right service package for your organization.

Yes. The team can assess print volume, workflow, feature requirements, security, and budget to recommend multifunction printers and copier solutions, along with installation, supplies, and ongoing service options.

United Imaging can support furniture selection, space planning, project coordination, delivery, and installation for offices, education, healthcare, and other workplace environments.

United Imaging lists showroom locations at 21201 Oxnard Street, Woodland Hills, CA 91367 and 950 South Coast Drive, Suite 150, Costa Mesa, CA 92626. Contact the team before visiting to confirm hours or schedule an appointment.