Frequently Asked Questions

What can I do in My Account Dashboard?

What can I do in My Account Dashboard?

My Account

Dashboard

View and edit your Account info, Address Book, and Recent orders.

Shopping

Order History
View order history and see the date, total, who ordered, and status.

Shopping Carts
Name your shopping carts and come back to them later that day.

Note: Shopping Carts, even if they are named, are deleted from the system if they have not been updated recently.

My Contract Pricing
Find all of your contract pricing. Contact your Sales Representative to add more items to the list. 
800-999-0159

Product Lists NEW
Create your own lists. Categorize items into several product lists. This is an indispensable feature which allows you tohave several lists such as departments, people, machines, or whatever you chose. Create lists to organize into more manageable categories.

Favorites NEW
Make a list of your favorite products to easily reorder and save time.
Add products to your Favorites list from your Wishlist, Contract list, or any Product List you create. You can also add products by SKU.

Wishlist
Add products to your Wishlist that you would like to review with coworkers, or to get contract pricing. 

Account Settings

Address Book
Add and Edit your default Bill-To and Ship-To addresses. Add as many different addresses as needed for delivery and billing.

Mailing Lists
Subscribe to our email lists. Get the information you want with the latest UI news, special offers, and more. You can unsubscribe here at any time.

Change Email NEW
Update your email information here.

Change Password NEW
Need to change your password? You can do that here.

Permissions NEW
Manage who can edit different information such as account lists, bills, shipping, and purchasing.

Manage Users NEW
Add users, set up, reorganize hierarchy, and turn on notifications.

Online Ordering Instructions

ONLINE ORDERING INSTRUCTIONS

ACCOUNT SIGN IN

1.   Enter E-mail Address:

2.   Enter Password:
      (Both are case sensitive)

3.   You are now logged in to your account!

MY ACCOUNT MENU

From the My Account Menu

1.   Select Favorites to add your favorite items.

2.   Select Contract for your contract pricing.

3.   Create Product Lists or categorize items into several product lists. New

Contact your sales representative if your Contract Pricing needs to be uploaded to your account.

SEARCH

Choose Search the Site to search from over 120,000 items.

1.   Possible searches include: Keyword, part number, prefix, or manufacturer.

2.   Choose from the predictive dropdown choices or click Search.

3.   Browse the Categories or Contract Pricing to choose the item you wish to order.

4.   Enter a quantity and click the Add to Cart button.

SHOPPING CART NEW FEATURES

From the Shopping Cart Screen

1.   You can edit the item quantity, continue shopping, add a comment per item, apply a coupon code, and proceed to check out.

2.   If you make any changes click 

3.   Then click the Secure Checkout Button. 

CHECK OUT NEW FEATURES

1.   Verify your Shipping Address. You can enter it in or select one from your Address book.

2.   Verify Shipping Cost

3.   Verify your Billing Address

4.   Select Payment Option

5.   Enter your P.O. number if you have one

6.   Enter Gift Certificate Number and click Add Gift Certificate

7.   Review & Place Order 
      Review your order and ensure that it is correct. Add Special Instructions.

8.   Accept Terms & Conditions

9.   Click Place Order Button 

10. SUCCESS!

You have successfully submitted an order to United Imaging. Once we have processed the order you will receive an order confirmation email.

Please print the order confirmation for your records.

Thank You!

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Where can I edit my Account Settings?

Where can I edit my Account Settings?

Account Settings

Address Book
Add and Edit your default Bill-To and Ship-To addresses. Add as many different addresses you need for delivery and billing.

Mailing Lists
Subscribe to our email lists. Get the information you want, the latest UI news, special offers, and more. You can unsubscribe here. Sign up for more savings here.

Change Email
Update your email information here.

Change Password
Need to change your password? You can do that here.

Permissions NEW
Manage who can edit different information such as account lists, bills, shipping, and purchasing.

Manage Users NEW
Add users, set up, reorganize hierarchy, and turn on notifications.

UI Smart Deals Terms and Conditions

To redeem mail-in offer*, send completed form below along with a copy of the sales receipt(s)/invoice(s)— packing slips will not be honored--with qualifying purchases circled and original UPC codes from qualifying products to:

Smart Deals™ Fulfillment Center 1155 Timber Drive, Elgin, IL 60123 Visit Smart Deals™ or call 1-877-720-8668 to check status of mail-in offers.

*Terms and Conditions: Offers valid during the month's (promotional period), or while promotional product lasts, whichever is earlier. We are not responsible for typographical errors. All requests for mail-in offers must be postmarked no later than 15 days after the promotional period ends. Please allow 60 days for fulfillment. Only purchases made from us during the promotional period qualify for reward offers.

Purchases for other products do not qualify for a gift card. Limit: (3) redemptions per offer, per mailing address unless otherwise specified. We are not responsible for lost, destroyed, misdirected, postage due or delayed mail or for any incorrect information provided in rebate submittal. All submission documents and materials become the property of SmartDeals and cannot be returned. We reserve the right to substitute items of equal or greater value. Tax and delivery charges do not apply towards offers that require a specified purchase amount. Cannot be combined with any other offers.

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